Tortuga Casino Review 2024

Tortuga adopts a theme that's popular among modern online casinos – piracy on the high seas. The site features a pirate captain as its mascot, which adds a distinctive flair to the overall experience. Surprisingly, this theme isn't more widely adopted across the industry. But once you step aboard Tortuga, what can you expect? Will you strike gold or find yourself walking the plank? To find out, read our detailed review of Tortuga Casino. Tortuga Casino est très similaire à Cresus Casino en termes de variété de jeux et de présence de bonus importants.

Bonuses and Promotions at Tortuga Casino

First and foremost, our review of Tortuga Casino delves into the bonuses and promotions available on the site. Online casinos often tout their offers to attract new players, but not all bonuses are as generous as they appear at first glance. So, what about Tortuga's offers? Let's take a closer look.

Welcome Bonuses at Tortuga Casino

Most online casinos offer a welcome bonus, but Tortuga stands out by offering a choice between two different welcome bonuses: 120% up to €/$1,200 or a fixed €/$400 bonus. Both offers have a nautical theme. The first is called the Sailor Bonus, which is a standard match bonus but with a higher percentage than most casinos that typically cap their match bonuses at 100%. With this offer, you would need to deposit €/$1,000 to claim the full €/$1,200, or you can deposit less for a proportionate bonus. The other bonus is the Commander Bonus, which isn't a match bonus but rather a guaranteed €/$400 bonus when you deposit €/$300 or more. Which bonus should you choose? It depends on the amount you plan to deposit. For instance, if you deposit €/$300, the Commander Bonus gives you €/$400, whereas the Sailor Bonus gives you €/$360. However, the Sailor Bonus becomes more attractive with larger deposits. Additionally, the Commander Bonus includes a 14-day trial period for VIP club membership, which the Sailor Bonus does not.

Promotions and Loyalty Program at Tortuga Casino

In addition to the two welcome bonuses, Tortuga strives to compete with top online casinos by offering a range of ongoing promotions. They include three weekly bonuses: the Monday Special offers a 20% match bonus up to €/$200, the Thursday Special offers 150 free spins on the Champions of Rome slot, and the Weekend Mystery provides a surprise bonus that varies each week for subscribers to the site's newsletter. Moreover, the site features a VIP system divided into four tiers. Starting at the Bronze level, players enjoy 24/7 live chat support, higher limits, expedited withdrawals, and a special birthday bonus. These benefits are enhanced at the Silver level, and for those fortunate enough to reach Gold or Elite status, additional perks include a dedicated VIP account manager and exclusive bonuses.

Games and Providers at Tortuga Casino

The main attraction of any online casino is its games. Tortuga offers a standard array of game categories, primarily divided into three major sections: slots, classic table games, and live dealer games. What does each category entail? Our Tortuga Casino review covers it all.

Slots

Both old and new online casinos understand the need for a comprehensive selection of slots to attract players, covering popular themes. At Tortuga, you'll find games based on themes such as ancient Egypt (Pyramid King, Return of the Dead), the Wild West (Western Jack), mythology (Hades Gigabox, Books and Temples), cartoon animals (La Fiesta, Time Travel Tigers), traditional fruit machines (Fruit Love), among others. Each game offers variations in terms of RTP, volatility, special symbols, and bonus rounds.

Classic Games

Tortuga Casino doesn't neglect any important table games. Their roulette selection includes European Pro, Double Ball Roulette, Relax Roulette, Golden Chip Roulette, and more. Blackjack enthusiasts will find Royal Pairs, Multihand Blackjack, and others, including virtual dealer Sonya Blackjack. Other classic games like poker, baccarat, and craps are also available, making Tortuga competitive in non-live table games.

Live Dealer Games

The site also features standard casino games with live dealers. Games like Lightning Roulette and Party Blackjack are accessible on Tortuga, in addition to Evolution Gaming's own roulette games. Players can choose from a wide variety of live table games, including Golden Wealth Baccarat, Lightning Baccarat, 2 Hand Casino Hold'em, and many more.

Game Providers

Tortuga features games from recognized providers like Yggdrasil (Blood Moon Wilds, Hades Gigabox), Pragmatic Play (Pyramid King, Return of the Dead), and mobile-optimized titles from Play'n Go (Gold Volcano, Madame Ink). Other prominent providers include Relax Gaming (Marching Legions, La Fiesta), Quickspin (Wild Cauldron), Betsoft (Chilli Pop, Total Overdrive), Kalamba Games (Joker Max), Gamomat (Great Warrior, Fruit Love), and Evolution Gaming dominates the live game section. If you have a preferred provider, you'll find it easy to locate their games on the site, as each title lists the provider just below.

Payment Methods at Tortuga Casino

Next, our Tortuga Casino review examines how the site handles payment methods. This is crucial for players looking for the best online casinos, as issues can arise when a site doesn't accept a player's currency or preferred payment method. To avoid such pitfalls, read the following section of our review for a clear understanding of how deposits and withdrawals are managed at Tortuga.

Deposits

One of Tortuga's drawbacks is its somewhat limited range of payment methods. As is often the case, you can use Visa and MasterCard for deposits. Other options include Interac, Skrill, Instant Banking, and direct bank transfer. Regardless of the method chosen, the minimum deposit amount is €/$10. Maximum limits vary: both credit cards are capped at €/$1,000 per deposit, while Interac and Skrill have higher limits of €/$10,000. Instant Banking and bank transfer have no maximum limits. There's no waiting time for deposits, unless you use bank transfer, which entails a 1 to 5 business day waiting period. Regarding fees, both Visa and MasterCard charge a 2.5% fee per deposit, but other options are fee-free.

Withdrawals

Moving from deposits to withdrawals, you'll find that the range of accepted payment methods is slightly different. You won't be able to withdraw using Interac or Instant Banking, but Neteller is available. The minimum withdrawal amount is €30 or €50 depending on the method, and there are no maximum withdrawal limits or withdrawal fees. Withdrawals via Skrill and Neteller are instant, while other methods may take between 3 to 5 business days to process.

Customer Service at Tortuga Casino

We couldn't conclude our Tortuga Casino review without addressing customer service. The casino offers three methods to contact their support team, but players should be aware of potential time zone differences. The live chat option, useful for urgent issues, is available from 10:00 to 22:00 CET (equivalent to 4:00 to 16:00 ET). If you prefer to reach out by phone, lines are open from 10:30 to 18:30 MDT (equivalent to 12:30 to 20:30 ET). Lastly, there's an email option, though responses may take longer. Unfortunately, when it comes to online casinos where players can rely on 24/7 customer support, Tortuga falls short. However, they do provide a comprehensive FAQ section on their website.

License of Tortuga Casino

Our Tortuga Casino review confirms that the site is operated by Annitak Ltd (Patroklou Kokkinou, 5 Office 2 Strovolos, 2000, Nicosia, Cyprus) and CNCL B.V. (Fransche Bloemweg, Willemstad, Curacao). Both companies are registered under the laws of their respective countries with registration numbers HE 393130 and 149289. Additionally, CNCL operates under the main gambling license 1668/JAZ.

Is Tortuga one of the best casino sites for players in July 2024?

Beyond its themed allure, Tortuga offers a lot. The game selection is robust, the bonus system is generous, and the site itself is well-designed, even on mobile devices. The main drawbacks for many players are the limited range of payment options and the restricted hours of customer service.